Shipping policy

Shipping Policy
Last updated: 3 September 2026
This Shipping Policy applies to orders placed through boostly.ie.
Order processing
Orders for products that are in stock are normally processed within 1–5 business days.
Customised or programmed NFC products may require additional preparation time. Any estimated production time will be shown on the product page or communicated to you after your order is placed.
Orders are not processed or dispatched on weekends or Irish public holidays.
Delivery locations
We currently deliver to addresses within the Republic of Ireland.
Any additional delivery destinations made available at checkout will be subject to the shipping rates and estimated delivery times shown before payment.
Shipping charges
Shipping charges are calculated and displayed at checkout before you complete your purchase.
Any free-shipping promotion will be subject to the conditions displayed on our website at the time of purchase.
Estimated delivery times
After dispatch, delivery within Ireland will normally take approximately 1–5 business days.
These delivery times are estimates rather than guarantees. Delivery may take longer during busy periods, public holidays, severe weather, transport disruption or circumstances outside our reasonable control.
Unless a different delivery date has been agreed, eligible consumer orders will be delivered without undue delay and no later than 30 days after the order contract is concluded.
Tracking information
Where tracking is available, you will receive tracking details by email after your order has been dispatched.
Tracking information may take some time to update after the carrier receives the parcel.
Incorrect or incomplete addresses
You are responsible for providing a complete and accurate delivery address.
Please contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has been processed or dispatched.
If an order is returned because the delivery address was incorrect, incomplete or inaccessible, additional shipping charges may apply before it is sent again.
Missed or refused deliveries
Where the delivery carrier leaves instructions following an unsuccessful delivery attempt, you are responsible for arranging redelivery or collection within the carrier’s stated timeframe.
Additional charges may apply where an order is returned to us and must be dispatched again.
Delayed, lost or undelivered orders
Please contact us if your tracking information has not updated for an extended period or your order has not arrived within the expected timeframe.
We may ask you to confirm your delivery details and cooperate with an investigation by the delivery carrier.
If an order is confirmed as lost, we will arrange an appropriate replacement or refund in accordance with applicable law.
Damaged deliveries
Please inspect your order after delivery.
If an item arrives damaged, contact us as soon as reasonably possible at info@boostly.ie and include:
your order number;
a description of the damage;
photographs of the product and packaging.
We will review the issue and arrange an appropriate remedy where required.
Risk of loss or damage
For consumer orders, responsibility for loss or damage passes to you when you, or a person nominated by you other than the delivery carrier, receives physical possession of the products.
Separate deliveries
Where an order contains multiple products, we may dispatch them separately.
You will not be charged additional delivery fees unless this was clearly agreed before purchase.
Customised products
Customised, printed or programmed products may have longer processing times than standard products.
The estimated processing time begins only after we have received all required information and, where applicable, you have approved the artwork, link or customisation details.
Pre-orders
Products marked as “Pre-Order” are not available for immediate dispatch.
The estimated dispatch date will be displayed on the relevant product page before purchase.
Payment may be collected in full when the order is placed.
If the estimated dispatch date changes, we will contact you with an updated estimate. You may cancel an unfulfilled pre-order and request a full refund if you do not wish to wait.
Where an order contains both in-stock and pre-order products, the full order may be dispatched together when all products are available unless otherwise stated.
Custom-programmed or personalised products may not qualify for change-of-mind cancellation once customisation has begun, where permitted by law. This does not affect your rights where products are faulty, damaged, misdescribed or otherwise do not conform to the contract.
Contact us
For shipping questions, contact:
Alan Jazov, trading as Boostly
Business address: Apartment 83, The Hermitage, Balgriffin, Dublin 13, Co. Dublin, D13 NCX4, Ireland
Email: info@boostly.ie
Telephone: +353 83 839 6984
Website: boostly.ie